Journalism

I've written 300+ essays about innovation, communications and culture for Forbes and Advertising Age over the past decade. Previously, I wrote about brands & technology for Information Week.

Currently, I'm focused on exploring the way individuals, businesses, and institutions "talk" about issues, such as the impact of technology, via a bi-weekly column at Linkedin.

I also write about various aspects of the communications profession, sharing "3 Things You Should Know" research insights from my agency's deep experience around the world. These articles, also on Linkedin, are supported by free, downloadable .pdfs.

Brands That Dare To Offend

Tiffany, Levis, Intel, and a slew of other brands ran ads last week in support of America’s continued participation in the Paris Agreement on climate change. I wonder how many ...

Technology Has A POV

It’s accepted wisdom that technology is nothing but a neutral tool that has no inherent meaning or effect. It’s also not true. The truth is most evident in information technol...

Kendall Gives The World A Pepsi

You’ve already heard about Pepsi’s ad in which Kendall Jenner leaves a fashion shoot to hand a can of soda pop to a cop at a street protest. It’s demeaning to real protest...

Uber Should Run On An App

Uber has reported a number of issues recently, from its CEO Travis Kalanick berating one of its drivers and another exec resigning due to differences in "beliefs and approaches to ...

Elite Condescension

Deutsche Bank ran full-page ads today in Germany's largest newspapers. If the statement in English posted on its site the day prior is the same text, the gesture makes two things p...

Why Robots Won’t Replace Us

Artificial intelligence, if headlines are anything to go by, promises to herald either a wonderful new age of possibility or harkens the beginning of the machine world —and on...

Are Social Media Soma?

"If we could sniff or swallow something that would, for five or six hours each day, abolish our solitude as individuals, atone us with our fellows in a glowing exaltation of affect...

Advertising’s Silly Season

With Super Bowl LI just under a month away, it’s time once again for advertising’s annual exercise in self-immolation. We’ll hear about companies that have bought...

Iterating Locks & Keys

Considering there are iron skeleton keys that still turn door locks in medieval castles, you’d think the technology was more than ready for disruption with the swipe of a digi...

Inventing The Future

Xerox founded its PARC research center during the sales heyday of its eponymous paper copiers, and tasked it with inventing “the office of the future.” Its location in Pa...

The Night AFTER Christmas

[Note: This poem originally appeared in Advertising Age on December 15, 2011. It has been edited because the author can't resist tinkering] 'Twas the night after Christmas, when...

Learning From Hackers

Do-it-yourself types fly under most corporate radars, or at least they’re mischaracterized as tinkerers, post-end users or, worse, hackers. Epson has demonstrated that they ca...

Apology Theater

You’ve probably noticed that lots of companies have apologized lately: Wells Fargo, Facebook, Samsung, Ivanka Trump’s company and, most recently, Evernote. It...