Journalism

I've written 300+ essays about innovation, communications and culture for Forbes and Advertising Age over the past decade. Previously, I wrote about brands & technology for Information Week.

Currently, I'm focused on exploring the way individuals, businesses, and institutions "talk" about issues, such as the impact of technology, via a bi-weekly column at Linkedin.

I also write about various aspects of the communications profession, sharing "3 Things You Should Know" research insights from my agency's deep experience around the world. These articles, also on Linkedin, are supported by free, downloadable .pdfs.

Advertising’s Silly Season

With Super Bowl LI just under a month away, it’s time once again for advertising’s annual exercise in self-immolation. We’ll hear about companies that have bought...

Iterating Locks & Keys

Considering there are iron skeleton keys that still turn door locks in medieval castles, you’d think the technology was more than ready for disruption with the swipe of a digi...

Inventing The Future

Xerox founded its PARC research center during the sales heyday of its eponymous paper copiers, and tasked it with inventing “the office of the future.” Its location in Pa...

The Night AFTER Christmas

[Note: This poem originally appeared in Advertising Age on December 15, 2011. It has been edited because the author can't resist tinkering] 'Twas the night after Christmas, when...

Learning From Hackers

Do-it-yourself types fly under most corporate radars, or at least they’re mischaracterized as tinkerers, post-end users or, worse, hackers. Epson has demonstrated that they ca...

Apology Theater

You’ve probably noticed that lots of companies have apologized lately: Wells Fargo, Facebook, Samsung, Ivanka Trump’s company and, most recently, Evernote. It...

Job Site Choreography

Fluor “designs and builds the world’s toughest projects,” according to its website, which means things like remote petrochemical plants and complex infrastructure sy...

Dating A Scientist

After reading one of the regularly excellent issues of New Scientist magazine, I caught an ad near the back cover that offered a dating service. “Look for your hero,” it ...

Making Good On Promises

In the flurry of stories about the election’s immediate aftermath, I’m looking for how many ad creatives will move to Sweden. It might seem like an inconsequential sid...

Will Smart Tech Be Moral?

I’ve been thinking about the nature of right and wrong in, well, nature, and how it relates to our hopes for smart technology. The Universe isn’t fair or unjust; it ju...

On The Dangers of Opacity

Although business transparency is central to making decisions on investing, regulation, and what sort of world we are creating, there’s very little of it from many of the larg...