Journalism

I've written 300+ essays about innovation, communications and culture for Forbes and Advertising Age over the past decade. Previously, I wrote about brands & technology for Information Week.

Currently, I'm focused on exploring the way individuals, businesses, and institutions "talk" about issues, such as the impact of technology, via a bi-weekly column at Linkedin.

I also write about various aspects of the communications profession, sharing "3 Things You Should Know" research insights from my agency's deep experience around the world. These articles, also on Linkedin, are supported by free, downloadable .pdfs.

The First Era After Time

We are living through the first era after time. History has been defined in large part by the interaction of people, places, and ideas that were previously isolated. Wars were fou...

McDonald’s Is Doomed

I eat at McDonald's now and then, and I like it. But last week's news that it's working on tech for "the restaurant of the future" tells me it's doomed. Publicis.Sapient and C...

How Will Haters Find Love?

OkCupid isn’t going to let Nazis use its site anymore, and other social platforms are asking users to report hate speech. It’s the wrong answer to a real problem. Before yo...

Persuasion in the Age of Why Not?

Believing that the world is flat is a thing these days, proving again the persuasive power of “why not?” I mean, why couldn’t it be true? It looks flat to me, so the idea ji...

Volvo Dares To Stand For Something

Volvo has announced it will stop making cars powered by combustion-only engines by 2019. It's a shockingly smart, if somewhat risky strategy. The Swedish carmaker once made quirky...

I Want A Tesla Toaster

News that Tesla may be considering its own streaming music service suggests there’s no limit to what it could do. I want a Tesla Toaster. It’s not inconceivable, if you think ...

Is Big Data A Black Swan Killer?

The dream of big data is to make experience predictable, and black swan theory says it can’t be done, at least not wholly reliably. Both are right. A black swan is some major ev...

The Oldest Innovation: Monopoly

Amazon’s purchase of Whole Foods is further evidence of its plan to corner the market on retail. It’s about consolidation, not innovation. In fact, controlling an industry, ot...

Technology Valuation

Tons of tech innovation is hidden inside large companies. It goes unrecognized because it’s hard to reveal, and nobody’s looking for it. Big companies are prisoners to the i...

Paris, Exxon & Energy Innovation

A libertarian friend of mine recently told me not to worry about President Trump’s rejection of the Paris Agreement, and disdain for environmental policy in general. “If innov...

Trading Privacy For Safety

Aaron Swartz once said, “It’s no longer OK not to understand how the Internet works.” This quote has surfaced from at least one digital expert in response to British PM Ther...

A Tale of Two Cities

The West Coast’s Snap Inc (parent of Snapchat) announced it had lost more than $2 billion about the time I came home from Hannover Messe, a huge industrial trade show in Germany....

Should Brands Talk Politics?

Consumers don't like it when brands take political or social positions, yet they want brands to become more socially active and responsible. The disconnect was revealed in a rec...

Ford’s PR Problem

Mark Fields lost his job running Ford this week. Sadly, it had nothing to do with how he ran the company. It had everything to do with the PR Ford got, or didn’t get when it c...